A little help,
when you need it.

Answers about imports, backups and your local ledger. If you are still stuck, email us.

Contact support

support@numari.app

Email opens in your mail app. Include the steps you tried and your app version; please remove personal or financial details.

Common questions

My statement will not import. What should I check?

For CSV, check the date, amount and description column mapping, the delimiter and decimal separator. PDF import needs an unencrypted document with a readable text layer. Scanned PDFs are not supported. Try copying a small section of selectable text and pasting it into Numari. Check the resulting rows before approving them.

How do I move my data to a new phone?

On your old phone, open Settings and export a JSON backup. Save or transfer it somewhere you control. On the new phone, open Settings, choose Restore backup and select that file. Read the restore confirmation carefully, and make a backup of any existing records first. A CSV export is for spreadsheets; use JSON to restore Numari.

Can I recover deleted data?

Numari has no server-side copy of your ledger. Restore a JSON backup if you have one. Without a backup, support cannot recover records after Delete all data, uninstalling the app or losing the device.

Is there a subscription to cancel?

The first release is free. It has no subscription, in-app purchases or external payment flow.

What should I include in a bug report?

Include your phone model, operating-system version, Numari version and the steps needed to reproduce the issue. Use invented amounts and merchants when possible. Remove financial information, account numbers and other personal details from screenshots before sending them.

What does support receive?

Only the email and attachments you choose to send. The app does not automatically attach your ledger, import history or diagnostics. Anything included in your message is shared with the support mailbox, so send only what is necessary.

Testing Numari

Public store downloads are not available yet. If you already have a TestFlight invitation, use TestFlight’s feedback action to report a problem with that build. Check screenshots for private information before sending them.

Read the privacy policy or check the import guide.